Some of the best experience executives can gain comes as a result of them going through and coming out of difficult, but transitional situations. Visionary leaders include those who are willing to share their experiences to help others advance.
Cheryl A. Bachelder, CEO of AFC Enterprises, Inc., franchisor of Popeyes Louisiana Kitchen, provides her insights on achieving system cohesion in the November issue of IFA’s Franchising World magazine. Bachelder, who will serve as a keynote speaker during the association’s Annual Convention in New Orleans, Feb. 22-25, 2014, will address her plans for the brand’s future and getting there.
Here are a few excerpts from the interview.
- Revitalizing Popeyes Louisiana Kitchen
“If I had to attribute it to one thing, I would attribute it to our revitalization of our relationship with franchisees.” Bachelder added that “It was my belief that the fundamental foundation of franchising is to have a strong, healthy and aligned relationship with the franchisee.”
- Management Style
“I would describe my management style or my management philosophy as: my job is to serve well those that are entrusted into my care. And serving people well is understanding what helps them to be effective and successful and reach their goals.”
“The most significant role of the leader is to seek out and understand the strengths and talents of team members and align them so that collectively, when you bring it all together, the capabilities are there for the organization to succeed.
“As a leader, whether you’re leading a restaurant, a group of restaurants or you’re a leader in a franchisor organization, I really want to encourage leaders to understand their role as being stewards of the next generation of leaders. In our business, we essentially develop leaders for a living.”