KFC Restaurants Surpass Expected 10,000-Meal Give Away


For more than 7,000 the people in Dallas, a pre-Thanksgiving event ushered in reasons for celebration as the KFC restaurant located at 106 West Illinois celebrated a “Day of Giving” by providing more than 12,000 free meals. 

“The entire day went off without a hitch,” said Tabbassum Mumtaz, president and CEO of Apex Restaurants Management, Inc., one of the largest U.S. Long John Silver’s, KFC and Taco Bell franchisees with 152 restaurants operating in six states. “There were five other stores that were helping to keep the product rolling.”  Mumtaz is also a member of the IFA Board of Directors.

Starting at 4 p.m. on Nov. 22, the customers were able to enjoy a two-piece meal as part of the KFC and Yum! Brands’ activities for its World Hunger Relief program.  The franchise has raised almost $85 million for the World Food Programme and helped to provide more than 350 million meals around the world over the past four years.


In 2010, Yum! Brands, Inc. earned WFP’s Partner of the Year honor and PR Week named it “Cause-Related Campaign of the Year 2010,” its top honor.

For more information, visit www.wfp.org or http://www.fromhungertohope.com/about/.

IFA partners with The UPS Store, SBA Administrator Mills, Mass. Lt. Gov. Murray to support veterans


On Veterans Day, IFA President & CEO Steve Caldeira joined SBA Administrator Karen Mills, Massachusetts Lt. Governor Tim Murray and Stuart Mathis, President of The UPS Store ® to announce a partnership to help veterans own franchise small businesses at a The UPS Store ® location owned by Jamie Salisbury, a veteran small business owner.

Steve Caldeira, IFA President and CEO alongside SBA Administrator Karen Mills and Mass. Lt. Governor Tim Murray at a The UPS Store ® in Boston.

The event followed The First Lady Michelle Obama’s announcement Nov. 10 that the franchise industry committed to hire or recruit 80,000 veterans as employees or small business owners by 2014, including 5,000 Wounded Warriors, as part of the IFA’s Operation Enduring Opportunity campaign.

“We are very pleased to partner with the SBA and Administrator Mills for this important initiative,” said IFA President & CEO Steve Caldeira at the event. “The SBA has been a lifeline to small businesses during the economic downturn, and with tens of thousands of service men and women returning home, increased opportunities for employment and small business ownership are critical to help veterans who served our country.”

The visit included veterans who have found career stability and success in franchising. According to a recent study based on U.S. Census data, there are more than 66,000 veteran-owned franchise establishments in the United States, providing jobs directly for 815,000 Americans, many through the IFA’s VetFran program, originally established in 1991, and subsequently re-vamped after 9/11. Responding now to veteran unemployment rates of 11.5 percent (22 percent for veterans under 25 years old), IFA is launching Operation Enduring Opportunity to offer returning veterans career paths in franchising including employment and ownership on a broader scale.  


SBA Administrator Karen Mills, Steve Caldeira, IFA President and CEO, Massachusetts Lt. Governor Tim Murray, and Stuart Mathis, President of The UPS Store ® visit with Captain Jamie Salisbury, a UPS Store Franchisee, and U.S. Army Veteran in Boston on Veterans Day. 

“We often speak about the sacred trust we have with our service men and women, and one way we honor that trust is ensuring they have every possible opportunity for success,” said SBA Administrator Karen Mills. “On this patriotic day, it is only natural for us to reflect on our nation’s veterans who have the leadership skills and experience to become successful entrepreneurs and small business owners. The impact of this initiative will mean veterans and their families will get the chance to pursue their dreams as entrepreneurs and create jobs to drive economic growth at a critical time for our country.” 

Jamie Salisbury, a The UPS Store franchisee, served in the Army for three years—in Colorado, South Korea and Fort Devens and secured his first loan to open a The UPS Store franchise through the SBA. Today, he owns four The UPS Store locations in the greater Boston area.

The UPS Store ® has a long history of veteran support. Approximately 150 The UPS Store locations have opened under the VetFran program, a total financial incentive valued at more than $700,000.

On Nov. 9, The UPS Store ® announced new financial incentives, valued at approximately $300,000, to help up to 10 qualified U.S. military veterans open their own locations as part of a national initiative unveiled by the White House.

“We are extremely proud of our franchisees, especially those who are military veterans,” Mathis said. “Veteran unemployment rates of 11.7 percent – 22 percent for veterans under 25 years-old – are undeserved among the men and women who have honorably served to help keep our nation free.”

Posted by Matt Haller, IFA Sr. Director of Communications


IFA leadership on small business access to capital continues


As noted in today’s POLITICO Morning Money newsletter, IFA continues to expand its “Small Business Access to Capital Coalition.

Following the POLITICO oped last week from IFA President & CEO Steve Caldeira, Financial Services Roundtable President & CEO Steve Bartlett, Consumer Bankers Association President Richard Hunt and National Association of Government Guaranteed Lenders President & CEO Tony Wilkinson, IFA today delivered a letter signed by 21 trade groups representing small business, retail and banking groups asking Congress:

“for an increase in SBA funding for FY 2012 above FY 2011 levels; funds to extend the loan guarantees for SBA’s 7a; and funds to extend fee waivers for the 7a and 504 programs.”

Here’s a link to the letter. 

For more on IFA’s effort to boost capital access for franchise businesses, check out www.smallbusinesslendinghub.com or www.franchise.org/creditaccess.aspx.

Posted by Matt Haller, IFA Sr. Director of Communications

IFA Chairman Leads Members to Puerto Rico to Advocate for Role of Franchising


Earlier this month, IFA Chairman Jack Earle led a delegation of IFA members to meet with lawmakers in Puerto Rico to discuss the role franchising plays in the local economy.  Over the course of two days, the delegation met with numerous influential legislators, including the Speaker of the House of Representatives, the House Majority Leader, the House Chairman of Rules, and the Senate Majority Leader.   

In addition to discussing how franchising could be used to create jobs and boost the local economy, the delegation also delivered a message against proposed legislation that could curtail the growth of franchised businesses in Puerto Rico.  According to the U.S. Department of Labor Bureau of Labor Statistics, Puerto Rico presently has an unemployment rate of approximately 16.1%, the highest amongst the 50 states and the territories monitored by the Department.

Traveling to Puerto Rico with Chairman Earle were: Ed Conklin, Vice-President of State Government Relations for McDonald’s, Stephen Joost, Partner at Firehouse Subs, Michael Shutley, Senior Manager of  Government Relations for Brinker International, and Wayne Weikel, Director of State Government Relations for IFA. 

 Additionally, the delegation was joined by, Ricardo Rivera, Vice President of Franchise and Business Opportunities, Inc., a local franchisor of multiple franchise systems, and Gadiel Lebrón, Executive Director of the Puerto Rico Restaurant Association.

Franchise Industry makes history last week and Joins First Lady Michelle Obama to Announce Veteran Hiring Commitments


The franchising industry made history last week as the IFA launched Operation Enduring Opportunity, a campaign built off of our VetFran strategic initiative to hire and recruit 75,000 veterans and 5,000 Wounded Warriors as business owners and team members by 2014.

IFA members held impressive local events in 10 cities, joining with veterans and federal, state and local officials to generate over 100 local news stories and convey to the nation our commitment to support those who have served this nation so bravely at their time of need by offering them opportunities in franchising.


Meanwhile, our partnership with The White House Joining Forces Initiative led to joint events and recognition by First Lady Michelle Obama, Veterans Administration Secretary Gen. Eric Shinseki, SBA Administrator Karen Mills and other federal and state leaders — garnering over 200 significant national media hits. 
Below are web links to several articles about this unprecedented action by our industry.

1. Fox Business
2. Washington Post / AP
3. Military.com
I want to thank our board members and committed VetFran leaders who demonstrated courage and leadership in this remarkable effort. While we are just at the beginning of an important and long-term campaign, I couldn’t be more proud and humbled by the dedication, commitment and leadership our industry has demonstrated in this critical first step.


Next, the Operation Enduring Opportunity campaign will advance with education, advocacy, and technical assistance programs to fulfill our commitments to our nation’s veterans. The IFA Convention will feature an Operation Enduring Opportunity General Session as well as new exhibitors, lending partners, and others involved in this historic effort.

At the end of November, we will also be sending out a newsletter and a schedule of upcoming VetFran events to be held during the first quarter of 2012.

Once again, thank you for your leadership and for your commitment to veterans and military families. We look forward to speaking with all of you in the coming weeks. In the meantime if you have any questions, please don’t hesitate to contact me or Beth Solomon, VP, Strategic Initiatives & Industry Relations, at bsolomon@franchise.org

Steve Caldeira, CFE
President & Chief Executive Officer
International Franchise Association

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